Install Grata’s Web Chat Plug-in
Copy and paste one line of code to add Grata chat to your website.
Grata’s multilingual web chat lets you exchange text, images, and link cards with your web site visitors. Agents are able to see the customer’s current page, pageview history, and real-time updates with each page load. You can set chat to be hide automatically when your team is busy or during your offline hours. Grata’s web chat loads asynchronously so it won’t slow down your site load time. You can further customize your implementation using our growing collection of web chat developer tools.
Follow the simple steps below to add Grata’s web chat window to your desktop and mobile website.
1. Grata Admin < Web Chat
Log-in to your Grata account and open the Grata Web Chat settings page from the admin backend. You may want to first customize the look and feel of your chat window before adding it to your site, but you can make updates to the behavior and appearance at anytime later as well.
2. Copy your web chat code
Clip on the “Copy plug-in code” button on the top right of the screen.